Effective September 4, 2026
This policy explains how BreezyOps collects, uses, and protects information when you visit our websites, request access to our products, or use BreezyOps services such as AIFlow.
We collect information that you provide directly, such as your name, email address, organization or workspace name, support messages, and other information you submit when requesting access or creating an account.
When you use our websites and services, we may collect technical information such as IP address, browser and device details, authentication events, request times, service activity, error reports, and performance measurements. We also use essential cookies and similar technologies to maintain authenticated sessions and protect our services.
AIFlow testing and diagnostic features may record detailed traces of model interactions. Depending on the feature and configuration, a trace can include prompts, model responses, reasoning events, tool definitions, tool calls, tool arguments, tool results, and related technical metadata. These traces may contain sensitive information from an AI session.
Diagnostic tracing is optional and explicitly opt-in. It is enabled only after the user affirmatively chooses to turn it on, and the user can turn it off. Product-specific notices and setup flows explain what tracing collects before it is enabled. We use diagnostic information to investigate problems, provide support, improve compatibility and reliability, and protect the service.
We use collected information to:
We do not sell personal information or use customer content for targeted advertising.
We may share information with service providers that help us operate authentication, hosting, email, support, security, and other necessary parts of our services. These providers process information on our behalf under their own contractual and legal obligations.
We may also disclose information when required by law, to protect BreezyOps or others from harm, or as part of a merger, financing, acquisition, or transfer of assets. We do not share personal information with unrelated parties for their own advertising purposes.
We retain information for as long as reasonably necessary to provide and improve our services, resolve support and security issues, meet legal obligations, and protect legitimate business interests. Retention periods may vary based on the type of information and the service involved.
We use reasonable administrative, technical, and organizational safeguards to protect information. No storage or transmission system can be guaranteed completely secure.
You may ask us to access, correct, or delete personal information associated with you. Some information may need to be retained for security, legal, or operational reasons. You can also choose not to provide optional information, although that may limit your ability to use some features.
Our services may link to or use third-party authentication, hosting, model, email, and infrastructure providers. Information handled directly by those providers is also subject to their privacy policies.
We may update this policy as BreezyOps and its services evolve. We will publish the revised policy here and update its effective date.
For privacy questions or requests, contact aiflow@breezyops.com.